Higher-education diningPACES prepares roughly 4,000 meals a day for SUNY Potsdam. When a vendor merger killed their EDI setup, manual re-entry ballooned to about 30 hours a week — until SpoonFed made it vendor-agnostic and flat-rate.
When PACES lost access to their previous EDI setup after a vendor merger, the only alternative was billed per revenue outlet — prohibitively expensive. Every product code and conversion had to be re-entered by hand.
The result: roughly 30 hours every week spent on invoice data entry across four revenue centers.
Terri White chose SpoonFed Data for its vendor-agnostic approach and flat subscription pricing — you pay for your monthly upload volume, avoiding the per-location fees of traditional EDI. It’s a predictable, fair cost of doing business.
After a month remapping SKUs and streamlining vendor setup, staff could upload invoices via photo or PDF, review totals rather than retype line items, and automatically sync clean data to ChefTec.
“SpoonFed gave me my week back. Instead of living in a spreadsheet, I’m with my team improving the student experience.”Terri White · Director of Dining Services, PACES
Manual entry fell from about 30 hours a week to just two or three. One subscription now covers every outlet with no per-location fees, and new vendors can be added without EDI contracts.
With that time back, managers focus on service instead of spreadsheets — fueling the dining experience SUNY Potsdam students have ranked #1 in the SUNY system four cycles running. Terri also praised SpoonFed’s prompt, knowledgeable support for making the transition seamless.
